The website www.redeemo.co.uk along with any other mobile application / URL that redirects to or facilitates access to the website (together, "Redeemo", “we”, “us” or “the Platform”) is owned and operated by Redeemo Ltd , a company duly incorporated in and existing under the laws of England and Wales, with Company Number 14792286 and Registered Office at 7 Bell Yard, London, United Kingdom, WC2A 2JR. The website www.redeemo.co.uk along with any other mobile application / URL that redirects to or facilitates access to the website (together, "Redeemo", “we”, “us” or “the Platform”) is owned and operated by Redeemo Ltd , a company duly incorporated in and existing under the laws of England and Wales, with Company Number 14792286 and Registered Office at 7 Bell Yard, London, United Kingdom, WC2A 2JR.
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE PLATFORM. BY USING, ACCESSING, UPLOADING OR DOWNLOADING ANY INFORMATION TO OR FROM THE PLATFORM, YOU CONFIRM THAT YOU ARE OF AT LEAST 18 YEARS OF AGE AND AGREE TO BE BOUND BY OUR TERMS OF SERVICE SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU ARE ADVISED NOT TO CONTINUE USING THE PLATFORM ANY LONGER.
Redeemo is a digital platform that connects local businesses (‘Merchants’) with potential Customers (‘you’) seeking bespoke discounts and special offers on lifestyle products and services. This includes dining, entertainment, retail, health & wellness, services, travel, hospitality, and more. Our objective is to promote local businesses by providing them a bespoke space to showcase their products and services while offering our users valuable savings and a diverse selection of experience at the same time.
In order to successfully use Redeemo, you must be at least 18 years of age and must complete the free registration process by setting up an user account with a username and password of your choice. Redeemo does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register on the Platform. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You may choose to close your account at any time from the options available on the dashboard or choose to write to our customer care at info@redeemo.co.uk. You agree to notify us immediately of any unauthorised use, or suspected unauthorised use of your account or any other breach of security. Redeemo cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Redeemo is simply an online facilitator platform created to bring together interested Customers and Merchants in accordance with these Terms of Service. We are not directly involved in the transaction between you and the Merchant. As a result, we have no control over the existence, availability, quality, or legality of any aspect of the Vouchers listed, or the accuracy or completeness of such listings in any manner whatsoever.
You understand, agree and acknowledge that any transaction entered into or contemplated to be entered into with a Merchant is between you and the Merchant only, and Redeemo is not a party thereto.
Redeemo holds no right, title, or interest in any products or items listed on the Platform and does not transfer legal ownership of items from the Merchant to you.
Redeemo cannot verify or guarantee the true identity, age, or nationality of any Merchant. We are not responsible or liable for any data, advertising, interaction, products, goods or services available or unavailable from, or through, the Platform. We encourage you to exercise caution and to communicate directly with potential transaction partners through the tools available on the Platform, and to check and make sure the items being offered on sale are in accordance with the applicable local and national laws and regulations.
All sale of Vouchers sold through the Platform is deemed as final and conclusive unless disputed within 48 hours of confirmation of payment.
Merchants are responsible for ensuring that any age-restricted items are marked clearly with the applicable age restriction as required by applicable law and you agree that you will not attempt to purchase such items if you are unqualified by age.
Some Merchants may make sale items available for download directly to your computer or other local device via email download link or key, while some others may be hosted on external servers and made accessible through separate web page links. Please note these Terms of Service will no longer apply if you proceed to buy any item hosted on an external web page link and any information you provide therein will be at your own risk, Redeemo cannot and will not take any responsibility for the same under any circumstances whatsoever.
Digital delivery of purchased items usually happen instantly, but sometimes it may take up to 24 hours owing to technical issues beyond our control. If you have not received your purchased item after 24 hours of confirmed payment, please get in touch with us at info@redeemo.co.uk.
Notwithstanding these Terms of Service, you may be required to enter into contractual agreements with Merchants and/or accept additional terms and conditions stipulated by the Merchant in order to purchase any Voucher. Redeemo is not and cannot be held to be a party to such agreement and expressly disclaims all liability arising from or related to the same.
In order to maximise your user experience in using the Platform, and avoid, eliminate or minimise disruptive activities, we kindly ask you to maintain the following:
do not use the Platform in any way or take any action that may undermine, disrupt, damage or manipulate the working functionality, performance, availability or accessibility of the Platform;
do not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify or create derivative works of the Platform, or any updates or any part thereof;
do not use the Platform in any manner that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
do not impersonate any person or entity, misrepresent any affiliation with another person, entity, or association, use false IP addresses or headers, or otherwise conceal your identity for any purpose;
do not violate, plagiarise, or infringe on the rights of third parties, including without limitation copyright, trademark, trade secret, privacy, publicity or other proprietary rights;
do not use data collected from the Platform for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
Redeemo reserves the right to suspend or cease providing any services relating to the Platform, temporarily or permanently, at any time, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.
By using the Redeemo Platform, you hereby acknowledge and agree that such usage is at your sole risk and responsibility. To the maximum extent permitted by applicable law, Redeemo is provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, including, but not limited to, all warranties of quality, accuracy, completeness, reliability, conditions of merchantability, fitness for a particular purpose, title or non-infringement. Redeemo does not warrant that the products and services offered through the Platform will meet your specific requirements, that the Platform will be uninterrupted or error-free, that the Platform will be free from viruses or similar harmful matter or that any defects in the Platform will be immediately corrected. No oral or written communication offered by Redeemo will create any warranty for this purpose.
Under no circumstances will Redeemo any of its directors, shareholders, employees and agents be liable for any incidental, consequential, or indirect damages including, but not limited to, business interruption, damages for loss of profit, loss of data, loss of goodwill and the like arising out of the use or inability of use of the service/ information provided on or downloaded from the Platform, or any delay in the processing of such information or services. For removal of doubt, this includes situations where there is any failure or delay in performance of any of the obligations under these Terms of Service that is caused by events outside our reasonable control (force majeure events). Notwithstanding the above, nothing under these Terms of Service will limit or exclude any liabilities that may not be excluded under applicable law including but not limited to liabilities for negligence, fraud or fraudulent misrepresentation.
You agree to indemnify, defend and hold harmless Redeemo, its officers, directors, employees, agents, licensors, consultants, representatives and agents from and against all losses, damages, suits, judgments, costs and expenses (including litigation costs and reasonable attorneys' fees) arising out of or in connection with:
your use of or inability to use the Platform.
your violation of any provision of these Terms of Service or your violation of any rights of a third party.
your violation of any applicable laws, rules or regulations. Redeemo reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will offer complete cooperation with Redeemo in asserting any available defenses.
Redeemo may occasionally provide external links and advertisements submitted by or directed towards third party websites and services. Unless expressly stated otherwise, such advertisements do not signify that Redeemo endorses and/or is associated with such third-party websites and services in any manner including, but not limited to, the content, accuracy, quality, nature, appropriateness, decency, functionality, performance, reliability, completeness, timeliness, validity, safety, legality or any other aspect thereof. We accept no responsibility for third party advertisements contained within the Platform. If you agree to purchase goods and/or services from any third party who advertises in this Platform, you do so at your own risk and these Terms of Service remains no longer applicable
All information and content displayed in the Platform including text, graphics, designs, photographs, videos, typefaces, look and feel, format, and the like is owned and/or licensed by Redeemo unless expressly specified otherwise, and are protected by international laws on patents, copyrights, trade secrets, trade names, trademarks (whether registered or unregistered), domain names and other applicable rights. By agreeing to these Terms of Service you understand and agree to not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, any material on or from the Platform, including text, graphics, logos and designs for any purpose whatsoever or allow any third party to do so. Please notify us immediately if you believe any content found on or linked to by this Platform violates your intellectual property rights. Upon presentation of suitable proof, Redeemo will act as required or appropriate under applicable law, including deleting any such content or link to the infringing material.
The communications between you and Redeemo use electronic means. For contractual purposes
you consent to receive communications from Redeemo in an electronic form.
agree that all terms and conditions, agreements, notices, disclosures, and other communications that Redeemo provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. With your informed consent (opt-in), such electronic communication may also include periodic emails and/or other messages for our internal marketing and promotional purposes. We take all reasonable measures to ensure that our marketing communications are compliant with the applicable laws including GDPR.
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales and all disputes as to the validity, execution, performance, interpretation or termination of this Agreement will be submitted to the exclusive jurisdiction of Courts thereof. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, such invalidity will not affect the enforceability of any other part or provision of this Agreement.
Redeemo reserves the right, at their sole discretion, to modify these Terms of Service at any time, and such modifications shall be effective immediately upon posting of the same on the Platform. You agree to review this document periodically to be aware of such modifications and your continued access or use of the Platform shall be deemed as a conclusive acceptance of such modified Terms of Service.
If you have any further questions, comments or requests regarding these Terms of Service, please email us at info@redeemo.co.uk